General Questions

My Account

There are multiple benefits to having an account with us. These include:

  • Storing your address details for quicker check out
  • Access to a Wish List to save your favourite items for later
  • Your bag will be stored so that the items are there the next time you log in
  • Your previous orders will be stored in your account
Will you sell my email address and phone number?

No, we respect your privacy and will not sell your information, ever..

What is Digitizing?

A print image cannot be used for embroidery. It must be digitized, which is the process of making it into a file that an embroidery machine can read. We offer a very reasonable digitizing rate package.

How do I get my logo Digitized?

Send us an e-mail to below addresses with your logo attached in JPG, TIF, GIF, or PDF format, although JPG is preferred. We will then send you a short confirmation email. If you do not receive a confimation, please check you spam inbox or bulk inbox of your email.